What Design-Build Means for Home Remodeling
Host:
Welcome to the Home Remodeling Show with Edge Construction on News Talk 1310 WIBA. Have a question? Email it to EdgeConstructionRadio@gmail.com.
Now, here is your host, Sean Prebil, on News Talk 1310 WIBA.
This is the Home Remodeling Show, brought to you by Edge Construction. You can find them online at EdgeConstructionCompany.com. That is all one word, Edge Construction Company dot com.
It is a great website. If you have not been there recently, check it out. They are always updating the latest projects. There are also great links to Houzz, Pinterest, and Facebook. Houzz is a great one, especially if you are looking to do some remodeling and want ideas.
Again, just head over to EdgeConstructionCompany.com.
Their telephone number is 608-636-3343. That number is 636-EDGE.
Joining us this morning is Mike Twohig of Edge Construction. Mike, how are you doing this week?
Mike:
Great, Sean.
Host:
It is great to see you and great to have you in studio this morning, as always.
Before the show, you and I were talking about work, work ethic, and keeping busy.
One of the great things about Edge Construction is that your guys love what they do. They love being busy, which is a big deal for folks, isn’t it?
Mike:
I think so.
If you are in construction, and you peek in the back door of construction, one of your biggest worries is not necessarily how you are going to do this cool thing or get through your day. It is having steady work.
It is a weird business where you depend on a lot of other people and other trades to get their jobs done so you can get your job done.
A lot of times, we are waiting for designers to finish designs and contracts before things can move forward.
Being steady is important. The sun has been shining for a while here, and we have been busy for a long time. But some of our people have been around during times when things shut down around the area.
If you remember those times in construction, those are not pleasant memories. You really like it when it is busy.
It seems like the guys and gals who have gone through that are the first ones to pick up a broom when it gets slow. They are always moving.
Host:
Time enough to lean, time enough to clean.
We are going to talk this week about Edge Construction, design-build, what that is, and times when you would want to hire a design-build firm.
Design-build is one of those terms that gets thrown around quite a bit, and it seems like everybody likes to use it.
What does it actually mean in the industry if somebody says, “We are design-build”?
Mike:
It is a term I actually made fun of for a while when it first showed up.
I noticed about 15 years ago, maybe, that no matter what size a company was and whether or not they had design capabilities, as soon as they bought software, they considered themselves design-build.
I looked at it like it was too big of an umbrella.
I have always believed in specialization, even though now we do a lot more things. We definitely started off as an inside company. We did a lot of kitchens, baths, and lower levels, and we still do. That is the mainstay of our business.
As we have grown and added designers and added all the things that make us design-build now, you can make fun of me if you want. It is the truth. I am just being honest.
It was interesting. I was out of town last week for a couple of days. I went to a factory for a product I believe we are going to carry, and I am really excited about it, but I cannot talk about it yet.
I was there eating dinner at night by myself, and the guy next to me and I got talking. He said, “You are in construction? What do you do?”
He said, “We are design-build.”
I said, “Oh, really? Where at?”
It turns out they were design-build in commercial construction, so even they are calling themselves design-build now.
Host:
Is there something, as we talk about that term, where there are different levels?
I know in carpentry there are different skill sets and different levels. The guys who do framing are generally not the same guys doing cabinetry or staircases.
Do we see the same thing with different levels of design and capabilities?
When we talk about Heather and others at Edge Construction, that is a different level than most people probably realize, isn’t it?
Mike:
It is.
We have sort of graduated into our group. Heather runs the designers and the sales side for us.
The software has definitely helped.
We had Jim, our on-staff architect, for many years. Jim retired and is enjoying life, I think. We are super happy for him.
He consulted back to us on some things just to get us over the top on bigger projects.
Design is generally thought of as the stuff you see: cabinets, paint colors, countertops, finishes, flooring, and all of that. We expect that kind of help from our designers.
But now we have graduated to where the last few full houses we have built, we designed in-house. Certainly, all the big additions, which are much tougher, we have designed in-house too.
If we are tearing a roof off and going up, we do rely on engineers for some of our load-carrying capabilities and to verify our math on things.
But there is an amazing amount of design you can do in-house now, especially for a company like us.
Host:
There is a Facebook group I am part of for real estate folks, and they will post pictures of design quirks inside homes and say, “You are listing this home. How would you describe it?”
Sometimes it is just weird designs that got overlooked in the process.
When we talk about what you are doing at Edge Construction, experience and tools matter. Tools are great. Any tool can make a job much easier, but not everybody is capable of using that tool well.
A hammer in your hand is much more effective than one in mine.
I feel like the same thing is true with some of this design software. Just because you have certain tools does not mean you are not the one designing those weird quirks in a house that real estate agents later ask, “How do you describe this thing?”
Mike:
It is always easy after the fact to say, “Why did they do this?”
We talk about that a lot at Edge with our group because the more complicated design gets, and the more you are doing in a structure or house, the better the chance is that you are going to overlook something or just not see it.
You get tunnel vision.
So we have several in-house designers look at it. My guy Ryan, who runs the framers, will redline a plan and say, “We cannot do that,” or, “Normal stuff will not span this.”
We will run it through our whole group. Even if one person does the CAD work on it, we are going to run it through everybody because we are looking for mistakes.
I will tell you one we almost made recently. It is on a new build coming up for us.
Again, new builds are not our specialty. We do one or two houses a year, and they tend to be something unusual to start with.
This one is going to have a really dramatic walk-in pantry. For some reason, we had drawn the pantry about four feet deep. Finally, I said, “There is something in this plan bothering me, but I do not know what it is.”
A friend of mine who is also in construction looked at the plan. I sent it to him, and he said, “If you have two feet of cabinets or a little more, you only have about two feet for somebody to stand there and work. That is going to be really uncomfortable.”
It was a really basic catch. Maybe it would have been okay, but I do not think it would have been.
We actually had to add a foot onto the width of the house to get it to fit in there. It can be very tough to catch those one-off things.
Host:
That is where having those sets of experienced eyes matters.
You and I have been doing this show for over 10 years, and you have been a carpenter for a little more than that. Wisdom comes through experience, seeing things before, and being in the business.
There are roles for people just getting started, and there is work for them to do. But having that experience from doing so many houses over the years is a great benefit when it comes to design and design-build.
Mike:
It is.
Pair that with the marriage of design and construction, and that to me is true design-build.
If you are a builder or remodeler and you have CAD capability and some design capability, but you are not actually building things, or your people are not building, or you are subcontracting things out to people like us, to me, that is not the true marriage of design and construction.
For us, it is really a resource for our designers.
Now, they are not always happy when I say, “We cannot build it that way.”
I know the program lets you draw it that way. That does not mean it is feasible to build it that way.
There are some rules of thumb from our side where we know if we are going to get a span of over 12 or 13 feet in a certain spot, we are going to have problems. So what can we do to fix that?
Designers win about 80 percent of the arguments, Sean. They are hard to argue with when you see the results.
I think design should almost always come first. Solve your construction problems and make the design work. That is how it has to be.
It sure is nice to have both of those capabilities in-house.
Host:
We are talking this morning with Mike Twohig, owner of Edge Construction.
The website is EdgeConstructionCompany.com. That is all one word, Edge Construction Company dot com.
Their telephone number is 608-636-3343. That number is easy to remember: 636-EDGE.
We are talking about hiring a design-build firm, what they are, and a little bit about Edge Construction and how that works.
We are also going to talk later in the program about contract stuff, nuts and bolts, and some of the other things that are vital when it comes to home remodeling.
Mike, as we talk about design-build and working through that process, let’s talk about how design is the starting point for a lot of homeowners. That first step is meeting with the designer, isn’t it?
Mike:
It is.
I am always at that first meeting. Usually Heather, who is head of our design department, and I come out, and we brainstorm that project.
We are talking about it and looking for those problems you mentioned — those little quirks.
In our eyes, this is the chance to fix that.
Sometimes, if you have lived in a house long enough, you have tunnel vision. You have the blinders on. You do not realize that a space is weird and should never have been that way.
Case in point: We have worked on a ton of 1980s and 1990s houses. There was a super popular plan and way of doing the kitchen. It was kind of a U-shaped kitchen. There was a patio door right next to it that goes out, and the dining room table sits in front of it.
In those kitchens, it is very tough to get an island, maybe a peninsula once in a while. We have figured out ways to get islands in there.
The appliances really encroach. You have a nice big fridge, and it takes up a little too much space.
We have figured out ways around that, but a fatal flaw in those kitchens is there is no space around the stove. It is usually on an end wall with about a foot of counter space on either side.
That is one of those things where right away we are asking, “How do we fix this? How do we change this?”
When we walk into that era of house, we know almost 100 percent of the time what we are going to see.
Having a lot of experience with that is certainly helpful.
Host:
As soon as you describe it, I know exactly what you are talking about.
It is annoying. You have to walk around your table to go outside.
Mike:
Yes.
It was a sign of the times.
I do not think there was the same emphasis on design back then. It was more like, “Okay, let’s open things up.”
Builders, in general, get into habits too. What works for one is suddenly going to start working for another, and those trends work their way through.
Host:
For folks who have a chance to head over to EdgeConstructionCompany.com, talk about some of those typical before pictures.
One cool thing is seeing the before and after. Whether you are looking at kitchens, bathrooms, basements, or additions, you will see that kitchen before and think, “I have seen that. That looks like mine.”
Then you see the after and think, “Oh my goodness, how were they able to do that?”
Using that slider and seeing what the possibilities are when it comes to remodeling is really cool.
If you have questions about remodeling or you are thinking about doing it, you can learn more about Edge Construction at EdgeConstructionCompany.com.
They are always updating it with recent projects, and they also have links to Facebook, Pinterest, and Houzz.
Their telephone number is 608-636-3343. That number is 636-EDGE.
We will continue our conversation with Mike Twohig of Edge Construction as the Home Remodeling Show continues next right here on 1310 WIBA.
Host:
This is the Home Remodeling Show, brought to you by Edge Construction. The website is EdgeConstructionCompany.com. That is Edge Construction Company dot com.
It is a great website.
Their telephone number is 608-636-3343. That number is 636-EDGE.
We are hanging out with Mike Twohig, owner of Edge Construction, this morning and talking about design-build.
Design is something that is very well showcased on EdgeConstructionCompany.com. You have work on the website, and you are always updating that. Houzz is also a big one to show off the work you do at Edge Construction.
One interesting thing is that everybody wants to show off the grand projects, these big projects where budget may not be as much of an option. You do those at Edge Construction too.
But you also show smaller-scale projects and what you call “normal land.” You like to highlight those, and people get that for good reason.
Most of what people are looking to do is remodel those spaces: smaller houses on the isthmus, those 1980s and 1990s kitchen and dining room spaces, slider areas, and things like that.
Mike:
Most people live in normal land.
We have a lot of good people we put food on the table for, so it takes quite a bit of work to keep them busy, happy, and healthy.
There are only so many super high-end, top-of-the-heap projects. They come our way once in a while, and it is not like we turn them down when they do. We like them too.
But you can see by our website and Houzz that we have almost 170 projects on Houzz and counting. It is normal stuff.
I feel like it is normal to go to the pictures. One of the most interesting jobs we did last year was a 1960s house, maybe an early 1960s house on the near west side.
It was in a beautiful neighborhood, but everything was kind of dated over there.
The house had one bathroom upstairs. At some point, somebody had finished the basement and put a bathroom down there, so at least they had one bathroom when the other one was out.
It was a weird bathroom. It was quirky and had a strange design.
Our designers and the homeowner put it to us: “Is there any way we can combine this weird bathroom with a closet next to it and make two of the smallest bathrooms on earth?”
We still have to adhere to the codes when we are doing this, so there are limits to how small you can make them.
That was one of the most interesting and fun design challenges we had. There was not a half-inch to spare in these bathrooms. You have to have a 30-inch clear span around your toilet, and we literally had 30 inches. It could not have been an eighth-inch less and still met code.
We still got a nice tile walk-in shower in one bath. It turned out to be the primary bath, even though it is not very primary in size. It is not huge, but it has really nice finishes and beautiful design.
If you look at it, you might think, “Wow, this is a high-end product.” It looks high-end, and it is, but it did not really come at a high-end price because our starting point is Kohler. We did not change that when doing something fancy.
The tile picked out is beautiful, but I know it fit well into the budget. It is out of our showroom. Our guy Eli did the tile there.
I give credit to our designers, even though at the time we were probably not too happy with them because it really was a challenge.
We also did built-in medicine cabinets that were four feet wide. You see all these little challenges. The sink and vanity were so small that we did wall-mounted fixtures and a wall-mounted faucet.
It looks nice. It looks very nice and cool. I really like it. But there is a reason it is there.
Host:
That design was well planned.
Something you touched on was meeting with homeowners.
Earlier, we talked about how homeowners can become blind to issues. But sometimes the exact opposite happens. Homeowners may see things or think of things because they know the pain points. They know the places where things simply do not work.
They might say, “We have this closet next to the bathroom, and we do not really use that closet space. What if we take that out of there and expand?”
That probably goes back to those early design meetings with you and the homeowner, where you walk through and work through that stuff.
Mike:
I have always thought that before you do major remodeling, you should live in the house for a couple of years.
Then you get to see things. Once the house is a little more lived in, you are going to say, “Boy, that really does bug me,” or, “The grout is coming out of the tile,” or, “The wood floor is buckling.”
You might find something is wrong, or that there have clearly been issues in the past that got covered up.
You are going to notice those things, and that is helpful to us on the design side.
It is really great when we walk in and people have an actual list. Sometimes they ask if they should email it to us, and yes, please do. It is a laundry list of, “Pie in the sky, can we do all this? Can we fix this?”
In that initial meeting, that is what we are trying to get to. We are trying to build that list. If you have not done it, we may build it. If you have, maybe we are trying to add to it.
Then we want to see what it would take to do the whole thing.
Almost nobody does everything on the list, just so you know. But if we can tackle 80 or 90 percent of it, really solve a lot of problems, and give you something modern and nice that fits your style, that is very satisfying for us too.
Host:
That is pretty amazing stuff.
As we were talking about Houzz and the website EdgeConstructionCompany.com, definitely check out those projects and the Houzz link. We will probably touch on a couple more projects too, so it definitely behooves you — I think that is another word for the morning — to check that out.
Visit EdgeConstructionCompany.com.
Their telephone number is 608-636-3343. That number is 636-EDGE.
We will continue our conversation with Mike Twohig of Edge Construction next as the Home Remodeling Show continues right here on 1310 WIBA.
Host:
This is the Home Remodeling Show, brought to you by Edge Construction. You can find them online at EdgeConstructionCompany.com.
It is a great website and resource, with links to Facebook, Pinterest, and Houzz. They also update it regularly with recent work they have done at Edge Construction.
If you have been thinking about doing some remodeling, Edge Construction would love to talk with you.
Pick up the phone and call 608-636-3343. That number is 636-EDGE.
This week, we are talking with Mike Twohig of Edge Construction about design-build, what that means when you are hiring a design-build firm, how it works, and specifically how the design and build work together at Edge Construction.
Mike, there are obviously great efficiencies when it is all in-house. We have mentioned Heather’s name a couple of times this week. It is good that not only are you working together, but you have an understanding of each other.
It is hard to quantify the benefit other than to say that anyone who has worked with someone for a long time knows there is something to be said for that working relationship and understanding of how each part works.
Mike:
Yes.
The other way to go is that you can contract out your design capabilities. You can hire designers to design for you. You can hire architects to draw for you. There is nothing wrong with that.
On the reverse side, you can put everything out to bid. You can have your carpentry side, and you can have people put a price on that, sign a contract, and do it.
But I think you miss something in the translation.
There are times we learn from each other.
Here is a great example: For us, when you have strong designers, what I do not want is for what they personally like to end up in too much of the design. It has to be personalized for a homeowner.
This is something Heather is really great at, by the way, and her group is great at it.
But you have to be careful of this. You need outside accountability, whether it is our construction side or the other designers, to make sure your designs are still unique for the homeowner and their wishes are coming true.
That process can be tough. Sometimes homeowners do not know what they want, and it is easy to let things slide in there that you like.
Builders do that all the time. You can almost drive around town, pick out a house or a subdivision, and say, “I think I know who built that.”
I get it. There is size, scale, and efficiency, and that is just how it happens.
We used to trim houses for a builder who loved interior columns. They were very nice houses, but every house was like a Roman promenade or something. There were all these columns.
Then columns went out of style. At one point, I said, “Hey, dude, we have to get rid of these columns.”
But he liked the columns, and apparently a lot of homeowners did too. Eventually, I think they went away.
You have to be careful of that. You do not want to be the barber giving the same haircut to every customer.
I think there are a lot of benefits to having our design side and construction side. We push each other.
If something could have been designed better, or when we are installing and say, “This would have been so much easier if you had drawn it this way,” we get that feedback.
At the same time, our designers will come through and say, “I do not like how you did it. You are going to have to change it.”
In our company, they have the power to do that because I have this theory that design comes first. Solve your construction problems and make the design work. That is how it has to be.
Host:
It is interesting. You and I have been working together a long time. You had not even used the phrase “unique design” yet, but I had written it down, and then you said it.
That is an area people may not know about. It is a big priority for you that the design be unique.
We are not talking about radical. We are talking about each house being special — devoting time, authenticity, and uniqueness to everybody’s design.
That is a big deal for you.
Mike:
It is.
I think it happens by spending enough time in design.
When a homeowner starts this process, they are probably thinking, “What is this design going to cost me?”
Well, you are paying for design whether you know it or not. In any project, there is time spent thinking about this stuff.
We do not really charge outright per hour for design, but I like to let the process happen.
There are a lot of reasons for that.
If we push it too fast, then too many of the designer’s opinions may end up in the final design.
Homeowners do not do this every day. There are a few who come in and know exactly what they want. That is super easy. We just pick things out, and they are happy. They never second-guess themselves.
I am not that way. If I were on the other side, I would need time.
Sometimes the product you pick out — and we know this can happen in our showroom — looks great in the showroom. That is why we send cabinet samples and countertop samples home with people. We want you to see it in your space.
In a showroom, a lot of stuff can look really good. The lighting is probably better. You are in a situation where it is fun, you are picking things out, and you are looking at all this new product. It is exciting.
Then you get it back to your house and say, “I do not know if I can envision this product in my house.”
Okay, now we rethink. But it is still a step forward.
Host:
As we are talking about unique design and Houzz, there is also the input and output from Houzz.
People see ideas on Houzz and bring them to you to help develop their tastes and style.
But there is also the output side with Edge Construction. You put a lot of your work on Houzz, and people are seeing those designs.
You can tell right away, as we talk about unique designs and each project being treated with special attention, that not only is that great for homeowners, but people across the country — and I am sure around the globe — are saving Edge Construction’s designs because of that specialized attention.
Mike:
It is helpful.
One of the first questions I am going to ask when we come to your house is, “Have you built a library online anywhere?”
On Houzz, you can open up one of our projects and say, “Oh, this caught my eye.” Then that project probably has 20 or 30 pictures. You can take a few of those that you like and save them in your account.
That is how you build design ideas now.
It is not tearing things out of magazines anymore. It is pictures online and things like that.
To give you some idea, the last time I checked our metrics, just on our projects and our page, people around the world were saving about 30,000 pictures a month. I wish it were all here, but that is every month. It is a crazy amount of pictures.
There are a lot of people using Houzz. It has turned into this clearinghouse for design.
We have things on Pinterest too. You can find things there, and our design team will talk you through that and help with that.
I have seen our designers build libraries for homeowners. Based on what they have seen from the homeowner, the house, or conversations, they will build libraries and share them.
Then the homeowner can say, “Oh yeah, I do like that,” or “I do not like this.”
Host:
When people put together that package of what they like, we are not talking about replicating something exactly.
When you bring those ideas to the designers, it helps them envision your tastes and work from there to create that unique space.
Mike:
Yes.
If you bring a picture and say, “I do not like this,” that is valuable.
If you bring a picture and say, “I like it, but I do not know what I like about it,” that happens a lot too.
For a good designer, that is telling. They will say, “If they like this, they are probably going to like some of these other things.”
That helps narrow down the choices.
Even in our showroom, we go through a lot of suppliers in the area and pull things out of their showrooms. It is things we think are cool and trendy, things that fit into traditional design, and things that are budget-friendly or work within budgets.
I have said a million times that the cool product is not always the most expensive product, but you need to know how to find that product.
It can be overwhelming for homeowners. We hear that quite a bit. They look at flooring, and there are so many choices. With the help of a good designer, 99 percent of those choices can get eliminated right away.
Host:
You mentioned the showroom and having samples.
The idea of being able to hold something in your hand matters.
When my wife and I first got married, there was a magazine she and her officemates used to get. They would buy things from it, and it was all stuff from overseas and very poor quality.
You would compare the picture with what they received, and it was very different.
Pictures can be deceiving.
I think of something like tile backsplash. I see the work you do at Edge Construction and the beautiful materials you use, not only in pictures but in person.
I have also seen pictures of backsplash products where it is almost like a piece of paper that people peel off and stick on the wall. It looks good in the picture, but the reality is not the same thing.
Having the showroom and samples on hand is a great benefit for homeowners. You can put this stuff together and actually feel and understand what product is going to be installed.
Mike:
Yes.
That is really how design should work.
You should be picking out your countertop with your cabinets. You should not have to go to a different place to put that together.
We used to do that before we had all this, and we made it work. But this stuff needs to happen at the same time.
Your flooring is going to be determined by some of those things.
Think of all the things you see in a kitchen: appliances, cabinets, countertops, flooring, paint color, lighting fixtures, and plumbing fixtures. Those are all things that need to work together.
It can be overwhelming for a lot of people.
Host:
How many square feet is the showroom?
Mike:
I think we have about 6,000 square feet.
We are trying to show a good representation of our cabinetry, countertops, and plumbing fixtures. We have a walk-in tile shower. We have all those things that show what we do a lot of.
And obviously, the pictures online help us out quite a bit too.
Host:
I do not think I had ever asked how big it is. That is a good size, and it is a great thing to see.
As we talk with Mike Twohig, owner of Edge Construction, we will talk a little more about design-build. We will also talk about putting that contract together and how this stuff works — that nuts-and-bolts area.
In the meantime, if you have not been to the website recently, check them out online at EdgeConstructionCompany.com.
That is Edge Construction Company dot com.
Their telephone number is 608-636-3343. That number is 636-EDGE.
More of the Home Remodeling Show with Edge Construction is next right here on 1310 WIBA.
Host:
This is the Home Remodeling Show, brought to you by Edge Construction. The website is EdgeConstructionCompany.com. That is all one word, Edge Construction Company dot com.
Their telephone number is 608-636-3343. That number is 636-EDGE.
By the way, this is always an exciting show with a lot of fantastic information. You can always listen back at EdgeConstructionCompany.com, WIBA.com, or on the iHeartRadio app. Check out the podcast.
Mike and I have been talking about design-build. We talked about the importance of those upfront meetings and going through the design process.
Something I have come to fully appreciate from doing this show with you over the years is the contract. I did not know I would.
I remember the first time you brought it up, I thought, “That does not sound exciting.” Now I understand that it is such an important and exciting part of the process because it can save headaches, problems, and issues.
A good contract is good for everybody, isn’t it?
Mike:
It is.
Money is an uncomfortable subject, but it obviously needs to be dealt with.
We have talked in the past that you can look at this deal like a short-term marriage between Edge Construction and a homeowner. It is true.
We come together with a contract. It ties us together and lays out responsibilities for both sides.
The homeowner has things they need to do, and they need to make sure we get paid. From our side, there is a whole list of stuff involved in the contract.
It lays it all out.
What it is trying to do is be an honest go-between, kind of legislating how we are all going to act, what the work is, and what work is going to get done in the next two, three, four, five, or six months.
The contract is very important for the homeowner. It forces us to tell you how much insurance we have, and it covers things like exclusions.
If we need to stay out of an area, leave something in place, or not demo something that is really important to you, we have to make sure we do that.
It might talk about how we have access to your house.
That is a big one.
It protects both sides.
The front part of our contract feels more like legal mumbo jumbo, and it is serving the purpose I just talked about.
The back half is the scope of work. That lays out what we are trying to do.
We try to write down every job that has to happen in the project to finish it the way you want it. It is very hard to get everything, everything, everything in there. But if you read our scopes, they are pretty comprehensive.
I know I have brought them in for Sean sometimes. I am sure it is very exciting for you to look at that.
Host:
When you talk about that scope of work, having clear expectations matters.
Ambiguity is not good for anybody. It is not good for the homeowner, and it is not good for the builder either.
Knowing what was agreed upon — this is what we are going to do — is beneficial for everybody.
Mike:
Yes.
We want to track your project on our scope. We will have things like color pictures of your cabinet, tile, backsplash, countertop, and plumbing fixtures.
It is all these double checks that the homeowner can do during the project to make sure they are getting the right things.
We are doing the same thing. We are trying to catch things.
Occasionally, things get ordered right and delivered wrong. Once in a great while, maybe once every couple of years, we will order something wrong. Believe it or not, it happens. It is human error.
There are a lot of moving parts on these things, so it is really good to have one spot you can go to where it all gets laid out.
Host:
We have probably all experienced this. Occasionally, you get an Amazon package, open it up, and it is not what you ordered.
That happens in the construction world too.
You get a faucet, open it up, and thanks to having that clear scope of work, you can look at the model number or the pictures and say, “This is right,” or “This is not right.”
It is a great point of reference for the plumber or whoever is doing the install.
Mike:
It is tough.
There are so many options. We have done shows where we talked about all the choices you have to make.
That document gets read quite a bit throughout the construction process, whether it is our people or the homeowners.
Host:
We are talking this morning with Mike Twohig, owner of Edge Construction.
It is a great day to start that conversation if you are thinking about doing some remodeling.
Check out the website at EdgeConstructionCompany.com.
Even easier, pick up the phone and call 608-636-3343. That number is 636-EDGE.
Edge Construction brings you the Home Remodeling Show right here on 1310 WIBA.